12:17 PM - 3:11 PM UTC (2h 55min duration)
LastPass - Intermittent Issues Accessing Lastpass.com
We have confirmed that the issue has been resolved. An automated process, which manages source-controlled configuration consistency of our infrastructure, incorrectly updated the configuration of front-facing servers. Engineers reverted the changes as part of mitigation. A comprehensive root cause analysis (RCA) will be forthcoming with learnings and corrective actions to prevent its recurrence.
3:32 PM - 6:13 PM UTC (2h 41min duration)
LastPass - Account Provisioning Delays
We have confirmed that the issue has been resolved. To help prevent or minimize future occurrences, we will conduct an internal review. All customers who experienced issues with their purchases not being fully reflected should now see the problem resolved.
3:58 PM - 4:52 PM UTC (53min duration)
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.