All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.lastpass.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - Australia ? Operational
LastPass - United States ? Operational
LastPass - Europe ? Operational
Admin Console Operational
Commerce System Operational
Dark Web Monitoring Operational
Federated Login Operational
Microsoft Entra Operational
Okta Operational
Google Workspace Operational
Ping One Operational
Ping Federate Operational
OneLogin Operational
ADFS Operational
Integrations Operational
SIEM Azure Sentinel Operational
SIEM Splunk Operational
PSA Operational
SSO Operational
LastPass Marketing Website Operational
LastPass Support Site Operational
Login Operational
MFA Operational
EU Operational
US Operational
Other Operational
Mobile Operational
iOS Authenticator Operational
Android Authenticator Operational
iOS Password Manager Operational
Android Password Manager Operational
Vault Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Slowness LastPass Download website
Resolved - We have confirmed that the issue has been resolved completely, and all systems are 100% operational at this time. Our engineers identified an issue with the caching layer data base which was causing performance delays when attempting to load the download website, this has been corrected, and load times are now normal.
Apr 1, 14:05 UTC
Monitoring - Our engineers have identified an issue with the Redis caching layer which was causing performance delays when attempting to load the download website.

This issue has been resolved, and we are seeing page load times return to normal. We will continue to actively monitor the resolution and will provide another update shortly.
Apr 1, 13:22 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Apr 1, 13:04 UTC
Investigating - We are actively investigating reports that when attempting to download software (such as the LastPass extension) directly from the LastPass website, customers are experiencing performance delays which is causing the web page to load slowly.

All other services remain unaffected.
Apr 1, 11:32 UTC
Mar 31, 2025
LastPass Support Site - Help Articles Returning 404 Error
Resolved - We have confirmed that the issue has been resolved.

An image file referring to a bad path caused all help articles to become unavailable due to bad path construction on all articles. Teams working with the vendor were able to fix the bad reference and republish, fixing the issue.

We will be working to implement a permanent solution to address this issue going forward including quality assurance checks within our deployment pipeline and implementation of new publishing guidelines.
Mar 31, 19:19 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Mar 31, 18:59 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Mar 31, 18:54 UTC
Update - We are continuing to investigate this issue.
Mar 31, 18:10 UTC
Investigating - We are actively investigating reports that LastPass customers may be experiencing issues accessing help articles from our Support Site. Users should still have access to sign in and create support tickets.

Our engineers are working to identify the issue and will provide another update shortly.
Mar 31, 17:36 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
LastPass - Intermittent Issues with Commerce Platform
Resolved - We confirm that the issue is resolved and all systems are 100% operational. As always, we will conduct an internal review of this issue to help prevent / minimize future recurrence.
Mar 24, 15:10 UTC
Monitoring - We have detected an issue in our Commerce platform that prevented customers from saving new payment methods and making payments. Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Mar 24, 14:11 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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