LastPass | Status

LastPass | Status

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Incident history

Sep 2024 - Nov 2024

November 2024

Nov 21

1:47 AM - 4:27 AM UTC (2h 40min duration)

LastPass Login Issues

We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence and will publish our root cause analysis on this status page once this review has completed. Thank you for your patience and understanding during this process. If you encounter any further issues, please don’t hesitate to contact our support team.

3 updates
Nov 20

1:54 PM - 2:58 PM UTC (1h 4min duration)

LastPass Support - Third Party Phone System Outage

We have confirmed that the issue has been resolved.

3 updates
Nov 18

4:52 PM - 7:00 PM UTC (2h 8min duration)

LastPass - Investigating reports of empty vaults

We have confirmed that the issue has been resolved.We will conduct an internal review of this issue to help prevent or minimize future recurrence. Thank you for your patience and understanding during this process. If you encounter any further issues, please don’t hesitate to reach out to our support team.

6 updates

October 2024

Oct 25

5:26 PM - 6:45 PM UTC (1h 19min duration)

Federated Login - Newly invited users experiencing login issues

We have confirmed that the issue has been resolved.We will conduct an internal review of this issue to help prevent or minimize future recurrence.

4 updates

September 2024

Sep 25

12:44 PM - 2:02 PM UTC (1h 18min duration)

Dark Web Monitoring - Possible Latency

We have confirmed that the issue has been resolved.

3 updates
Sep 20

2:22 PM - 2:22 PM UTC (0min duration)

Dark Web Monitoring - Intermittent Connectivity Issues

Our monitoring indicated connectivity issues with our Dark Web Monitoring functionality. After review we have confirmed that the issue has been resolved.We will conduct an internal review of this issue to help prevent or minimize future recurrence.

1 update
Sep 06

2:16 PM - 7:44 PM UTC (5h 29min duration)

Intermittent availability reported by customers in the EU region

We are pleased to inform you that we have closely monitored the recent fix and conducted thorough testing to ensure everything is functioning as expected. We are happy to report that the system is now fully operational. Thank you for your patience and understanding during this process. If you encounter any further issues, please don’t hesitate to reach out to our support team.

9 updates