LastPass - Issues with Dark Web Monitoring and Vault push infrastructures functionality

Incident Report for LastPass

Resolved

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Dec 08, 2021 - 01:15 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Dec 08, 2021 - 01:09 UTC

Update

Our team is seeing improvements for Dark Web Monitoring and Vault Push infrastructures functionality.

We are monitoring the situation and will provide further updates as the situation progresses.
Posted Dec 07, 2021 - 21:50 UTC

Identified

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Dec 07, 2021 - 18:36 UTC

Investigating

We are actively investigating reports that a subset of customers may be experiencing issues with Dark Web Monitoring and some degradation on the push infrastructure functionality.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Dec 07, 2021 - 18:14 UTC
This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.