All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.lastpass.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - Australia ? Operational
LastPass - United States ? Operational
LastPass - Europe ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Service Maintenance May 27, 2024 07:00-08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following dates and times listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 27, 2024, 7:00 AM UTC to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system stability.

Duration: All maintenance will be performed within the 1-hour maintenance window.

What to expect: Maintenance won't cause any issues in our services

Posted on May 22, 2024 - 13:45 UTC
Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 23, 2024, 07:00 AM UTC to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system stability.

Duration: All maintenance will be is planned to be performed within the 1-hour maintenance window.

What to expect: Maintenance will not cause any issues in accessing our services. Users of the Unified Admin Console (UAC) may experience data sync issues during this time window which may cause an inconsistent state temporarily. After completion, sync will be restarted and pending data syncs will be resolved. There is no expectation that data loss could occur as a result of this work.

May 15, 19:58 UTC
May 22, 2024
Resolved - We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
May 22, 15:02 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
May 22, 14:50 UTC
Update - We are continuing to work on a fix for this issue.
May 22, 14:28 UTC
Update - We are continuing to work on a fix for this issue.
May 22, 13:47 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
May 22, 13:12 UTC
Investigating - We are actively investigating reports that customers may be experiencing issues with accepting shared items through iOS and Android.
Our engineers are working to resolve the issue and will provide another update shortly.

May 22, 11:24 UTC
May 21, 2024
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

May 21, 12:18 UTC
Investigating - We are actively investigating reports that customers may be experiencing issues when creating new accounts
Our engineers are working to resolve the issue and will provide another update shortly.

May 21, 12:03 UTC
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - We identified an issue involving some users encountering a blank screen when attempting to log in through the LastPass website. This issue was the result of a defect that was discovered as part of our ongoing phased release of support for Manifest Version 3 (https://developer.chrome.com/blog/resuming-the-transition-to-mv3).

This defect affected login to the vault via https://www.lastpass.com and did not impact login via the extension or other client applications.

This was identified at 4:00am Eastern Time and Resolved at 4:18am Eastern Time. We have confirmed that the fix was successful and sincerely apologize for any disruption this may have caused. We will conduct an internal review of this issue to help prevent or minimize future recurrence.

If you have any questions, please contact our support team at https://support.lastpass.com/s/contact-us

May 10, 20:08 UTC