LastPass Status

All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.lastpass.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - United States Operational

LastPass - Europe Operational

LastPass - Australia Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

LastPass - Additional IP Address Range

Completed - The scheduled maintenance has been completed.
May 14, 09:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, we wanted to inform you that GoTo will soon be adding a new IP range for our GoTo Products. As always, our teams will take all the appropriate actions to minimize service interruptions during these events.

Date and Time: Saturday, May 14th, 2022, at 08:00 AM UTC.

Duration: The time it will take for this to be completed is 1 hour.

Purpose: To provide a better and more scalable service to our customers.

Important Notes: NO downtime is expected, if you allowlist our Products by IP Range, it’s critical to add the new IP range to your Firewall/Proxy to avoid disruption with the service. Below is the new range and the link to our current IP ranges for your reference.

New Range:
CIDR Notation: 158.120.16.0/20
Numeric IP Range: 158.120.16.0 - 158.120.31.255
Net-mask Notation: 158.120.16.0 255.255.240.0

Products that will take advantage of the new IP range: LastPass

Additionally, there will be NO product updates, feature enhancements, or code change taking place during this time.

We want to thank you for your patience during this period. If you have any further questions regarding this event, please feel free to contact the GoTo team.
Apr 8, 19:51 UTC

LastPass Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 14, 2022, 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hour maintenance window.

What to expect: Any customers who are utilizing LastPass will experience a 120 minute period of service disruptions.

- Federated login
• Enterprise customers will be affected if they have configured federated login (ADFS, Azure AD, or Okta)
• Federated users will not be able to log in to LastPass

- LastPass Authenticator and its SMS backup
• LastPass users (consumer and business) who have configured LastPass Authenticator as two-factor Authentication in LastPass.
• Users will not be able to pass the two-factor authentication challenge at login. Users who have multiple TFA options configured will be able to authenticate with the backup option.

We would like to thank you for your patience and understanding during this time period.
Apr 7, 14:35 UTC

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.