LastPass Status

All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.lastpass.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - Australia Operational

LastPass - United States Operational

LastPass - Europe Operational

Admin Console Operational

Commerce System Operational

Dark Web Monitoring Operational

Federated Login Operational

Microsoft Entra Operational

Okta Operational

Google Workspace Operational

Ping One Operational

Ping Federate Operational

OneLogin Operational

ADFS Operational

Integrations Operational

SIEM Azure Sentinel Operational

SIEM Splunk Operational

PSA Operational

SSO Operational

LastPass Marketing Website Operational

LastPass Support Site Operational

MFA Operational

EU Operational

US Operational

Other Operational

Mobile Operational

iOS Authenticator Operational

Android Authenticator Operational

iOS Password Manager Operational

Android Password Manager Operational

Vault Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

Scheduled Maintenance

Completed - We are pleased to inform you that our scheduled maintenance and system tests have been completed. All systems are now fully operational.

Thank you for your patience and understanding throughout this process. If you encounter any issues or have any questions, don't hesitate to get in touch with our support team.
Sep 7, 09:07 UTC

Update - Our team is working to complete the remaining tasks and is on track to finish shortly. We will provide a final update once everything is completed and fully operational.
Sep 7, 09:00 UTC

Update - Scheduled maintenance is still in progress. We’ll keep you posted with further updates.
Sep 7, 08:24 UTC

Update - We have encountered additional complexities that require more time to address. Our team now expects it will take about one more hour to complete. We are dedicated to completing this as efficiently as possible and will continue to provide updates. We apologize for the inconvenience and appreciate your patience.
Sep 7, 08:01 UTC

Update - We are in the final stages of our work. Our team is working to complete the remaining tasks and is on track to finish shortly. We will provide a final update once everything is completed and fully operational.
Sep 7, 07:46 UTC

Update - Maintenance is in progress with ongoing system testing. Our team is on track and making good progress. We’ll keep you posted with further updates as we approach completion.
Sep 7, 07:19 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 7, 07:01 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 7, 06:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: September 7, 2024, 6:00 AM UTC to 8:00 AM UTC

Maintenance objective: LastPass will be upgrading our third party data streaming service version and associated platforms to ensure and maintain system stability and optimal performance of the platform.

Duration: All maintenance is expected to be performed within the 2-hour maintenance window

What to expect: During the maintenance window, intermediate delay in responsiveness and speed of LastPass may be observed, and user data or company data may not display correctly within the admin console for Business users for a brief period. This will fully recover and revert to normal at the end of the maintenance window.
Sep 2, 14:47 UTC

Sep 6, 2024

Intermittent availability reported by customers in the EU region

Resolved - We are pleased to inform you that we have closely monitored the recent fix and conducted thorough testing to ensure everything is functioning as expected. We are happy to report that the system is now fully operational.

Thank you for your patience and understanding during this process. If you encounter any further issues, please don’t hesitate to reach out to our support team.
Sep 6, 19:44 UTC

Monitoring - We are pleased to inform you that the fix for the recent issue has been successfully implemented. Our team is currently monitoring the system to ensure that everything is operating as expected.

We are closely observing the situation to confirm the effectiveness of the fix and to ensure that there are no further issues. We will provide an update as soon as we have confirmed that everything is running smoothly.

Thank you for your patience and understanding. If you have any immediate concerns, please feel free to reach out to our support team.
Sep 6, 18:26 UTC

Update - Our team is actively working on testing the possible fix. We appreciate your patience and will provide an update as soon as we have more information.
Sep 6, 18:00 UTC

Identified - We wanted to provide you with an update on the current situation. Our team has successfully identified the root cause of the issue affecting our services. We are now working diligently to implement a fix and restore full functionality as quickly as possible.

Thank you for your patience and understanding. We will keep you informed with further updates as we make progress.

If you have any questions or concerns, please feel free to reach out to our support team.
Sep 6, 17:24 UTC

Update - We are continuing to investigate this issue.
Sep 6, 16:47 UTC

Update - We are continuing to investigate this issue.
Sep 6, 15:58 UTC

Update - We are continuing to investigate this issue.
Sep 6, 15:20 UTC

Update - We are continuing to investigate this issue.
Sep 6, 14:47 UTC

Investigating - We are actively investigating reports from customers in the EU region experiencing intermittent availability and access issues with LastPass.

Our engineers are working to resolve the issue and will provide another update shortly.
Sep 6, 14:16 UTC