All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.lastpass.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - Australia ? Operational
LastPass - United States ? Operational
LastPass - Europe ? Operational
Admin Console Operational
Commerce System Operational
Dark Web Monitoring Operational
Federated Login Operational
Microsoft Entra Operational
Okta Operational
Google Workspace Operational
Ping One Operational
Ping Federate Operational
OneLogin Operational
ADFS Operational
Integrations Operational
SIEM Azure Sentinel Operational
SIEM Splunk Operational
PSA Operational
SSO Operational
LastPass Marketing Website Operational
LastPass Support Site Operational
Login Operational
MFA Operational
EU Operational
US Operational
Other Operational
Mobile Operational
iOS Authenticator Operational
Android Authenticator Operational
iOS Password Manager Operational
Android Password Manager Operational
Vault Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
LastPass - Commerce System
Resolved - Today, a database query was executed that was intended to update billing information for a small subset of companies. Unfortunately, the query contained a logic error which inadvertently added incorrect billing information across a large portion of our customer base.

This change had no effect on the core LastPass experience, functionality, or billing for our customers.

We have since removed the incorrect billing information for all affected customers and will closely monitor the situation to ensure there is no recurrence.

LastPass sincerely apologizes for any inconvenience this issue may have caused.

We are closely examining our existing process for these types of requests and will be publishing the results of our root cause analysis when it is complete.
May 16, 17:39 UTC
Monitoring - Our engineers have corrected the issue for the affected users, and we have confirmed that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
May 16, 16:55 UTC
Update - The issue has been identified, and we are currently applying the fix to the affected users.

We will provide another update shortly.
May 16, 16:14 UTC
Identified - We identified an issue with our billing system displaying the incorrect information for some accounts, however, this has not affected the vault integrity and we are currently working to resolve it. We will send out an update once this has been resolved
May 16, 15:31 UTC
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Planned Maintenance - Commerce System Update
Completed - The scheduled maintenance has been completed.
May 13, 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 12, 20:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 12, 20:50 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be performing a scheduled update to prepare for the launch of our new Business offering (see below for the timeline). We are taking steps to minimize service interruptions and appreciate your understanding.

Maintenance Objective: LastPass will perform a series of upgrades to support the availability of our new LastPass Business SKU. Once complete, this upgrade will restore the ability to purchase LastPass Business as well as support our new LastPass Business offerings.

Time and Date: May 13, 2025 7:00 AM UTC to 1:00 PM UTC

What to Expect: During this maintenance window, purchasing our Business offering will be temporarily unavailable. All other offerings will remain accessible and fully functional.

Duration: All maintenance will be performed within the 5-hour maintenance window.
May 12, 20:45 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

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