All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - United States ? Operational
LastPass - Europe ? Operational
LastPass - Australia ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
LastPass Maintenance Mar 14, 06:00-08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 14, 2021, 06:00 AM to 08:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hour maintenance window.

What to expect: Any customers who are utilizing LastPass will experience a 120 minute period of service disruptions.

- Federated login
• Enterprise customers will be affected if they have configured federated login (ADFS, Azure AD, or Okta).
• Federated users will not be able to log in to LastPass

- LastPass Authenticator and its SMS backup
• LastPass users (consumer and business) who have configured LastPass Authenticator as two-factor authentication in LastPass.
• Users will not be able to pass the two-factor authentication challenge at login. Users who have multiple TFA options configured will be able to authenticate with the backup option.

We would like to thank you for your patience and understanding during this time period.
Posted on Feb 18, 10:57 UTC
Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 1, 10:23 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Mar 1, 09:57 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 1, 09:35 UTC
Investigating - We are actively investigating reports that a subset of LastPass customers may be experiencing issues logging into their accounts.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 1, 09:23 UTC
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Feb 17, 15:56 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Feb 17, 11:51 UTC
Update - Our engineers are actively working towards a resolution and it is taking longer time than expected.

We will keep you posted as soon as we have new updates.
Feb 17, 06:39 UTC
Update - Our engineers continue to work towards resolution. We will provide another update soon.
Feb 17, 03:46 UTC
Update - Our Engineers are still working towards the resolution, We will provide another update shortly.
Feb 16, 23:08 UTC
Update - Our Engineers are still working towards the resolution, We will provide another update shortly.
Feb 16, 21:48 UTC
Update - Our Engineers are still working towards the resolution, We will provide another update shortly.
Feb 16, 19:47 UTC
Update - Our Engineers are still working towards the resolution, We will provide another update shortly.
Feb 16, 17:48 UTC
Update - Our Engineers are still working towards the resolution, We will provide another update shortly.
Feb 16, 16:39 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Feb 16, 16:05 UTC
Investigating - We are actively investigating reports that a small subset of customers may be experiencing issues to access some functionalities of LastPass.

Our engineers are working to resolve the issue and will provide another update shortly.
Feb 16, 15:50 UTC