All Systems Operational

About This Site

Welcome to the status page for LastPass. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance, or visit our Twitter page at https://twitter.com/LastPassStatus

LastPass - United States ? Operational
LastPass - Europe ? Operational
LastPass - Australia ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
LastPass Maintenance Oct 3, 05:00-07:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: October 03, 2020, 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hour maintenance window.

What to expect: Any customers who are utilizing LastPass will experience a 120 minute period of service disruptions.

- Federated login
• Enterprise customers will be affected if they have configured federated login (ADFS, Azure AD, or Okta).
• Federated users will not be able to log in to LastPass

- LastPass Authenticator and its SMS backup
• LastPass users (consumer and business) who have configured LastPass Authenticator as two-factor authentication in LastPass.
• Users will not be able to pass the two-factor authentication challenge at login. Users who have multiple TFA options configured will be able to authenticate with the backup option.

We would like to thank you for your patience and understanding during this time period.
Posted on Sep 14, 17:18 UTC
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 16, 14:53 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 16, 14:17 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Sep 16, 14:15 UTC
Investigating - We are actively investigating reports that LastPass.com is not accessible.
Our engineers are working to resolve the issue and will provide another update shortly.
Sep 16, 14:06 UTC
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.