LastPass - Unable to log in

Incident Report for LastPass

Resolved

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Posted Jun 10, 2023 - 19:25 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

Posted Jun 10, 2023 - 18:58 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 10, 2023 - 18:24 UTC

Identified

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

Posted Jun 10, 2023 - 18:23 UTC

Investigating

We are actively investigating reports that some LastPass customers may be unable to log in to their vault.

Our engineers are working to identify the issue and will provide another update shortly.

Posted Jun 10, 2023 - 17:59 UTC

This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.