Unable to accept shared items via iOS and Android

Incident Report for LastPass

Resolved

We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
Posted May 22, 2024 - 15:02 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Posted May 22, 2024 - 14:50 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 22, 2024 - 14:28 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 22, 2024 - 13:47 UTC

Identified

Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Posted May 22, 2024 - 13:12 UTC

Investigating

We are actively investigating reports that customers may be experiencing issues with accepting shared items through iOS and Android.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted May 22, 2024 - 11:24 UTC
This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.