We have confirmed that the issue has been resolved. There was an error during an upgrade to an internal library that inadvertently impacted the federated user activation flow.
We will conduct an internal review of this issue to help prevent or minimize future recurrence.
Posted Jun 11, 2025 - 14:50 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Jun 11, 2025 - 14:43 UTC
Identified
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Posted Jun 11, 2025 - 14:36 UTC
Investigating
We are actively investigating reports that some LastPass customers may be experiencing issues activating federated users. Our engineers are working to identify the issue and will provide another update shortly.
Posted Jun 11, 2025 - 14:22 UTC
This incident affected: Federated Login (Microsoft Entra, Okta, Google Workspace).