LastPass - Unable to load the Webpage

Incident Report for LastPass

Resolved

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 10, 2022 - 15:12 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Jan 10, 2022 - 14:55 UTC

Identified

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Jan 10, 2022 - 14:16 UTC

Investigating

We are actively investigating reports that LastPass customers may be experiencing issues while attempting to load the marketing webpage www.lastpass.com. However, the users can log in to the application using the URL https://lastpass.com/?ac=1&lpnorefresh=1
Posted Jan 10, 2022 - 13:57 UTC
This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.