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Jun 11, 2025 2:22 PM UTC

LastPass - Reported issues activating federated users

Updates

  • Jun 11, 2025 2:50 PM UTC

    We have confirmed that the issue has been resolved.There was an error during an upgrade to an internal library that inadvertently impacted the federated user activation flow. We will conduct an internal review of this issue to help prevent or minimize future recurrence.

    Resolved
  • Jun 11, 2025 2:43 PM UTC (6 minutes earlier)

    Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

    Monitoring
  • Jun 11, 2025 2:36 PM UTC (7 minutes earlier)

    Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

    Identified
  • Jun 11, 2025 2:22 PM UTC (13 minutes earlier)

    We are actively investigating reports that some LastPass customers may be experiencing issues activating federated users. Our engineers are working to identify the issue and will provide another update shortly.

    Investigating