We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 12, 2021 - 16:45 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Aug 12, 2021 - 16:08 UTC
Update
Our engineers continue to work on a fix for this issue and we will provide another update shortly.
Posted Aug 12, 2021 - 15:24 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Aug 12, 2021 - 14:26 UTC
Update
We are continuing to investigate this issue.
Posted Aug 12, 2021 - 14:22 UTC
Investigating
We are actively investigating reports that some LastPass customers may not be able to login intermittently. Offline mode is available as a workaround. However, offline mode may have been disabled as a company policy and this option is not available for federated login users.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted Aug 12, 2021 - 14:20 UTC
This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.