LastPass | Status

LastPass | Status

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Oct 1, 2025 12:02 PM UTC

Email Delivery Failure – System Outbound Block

Updates

  • Oct 1, 2025 7:13 PM UTC

    The issue has been mitigated and systems are now stable. We’ve marked this incident as resolved, but we will continue to monitor closely to ensure full recovery and prevent recurrence.

    Resolved
  • Oct 1, 2025 6:14 PM UTC (58 minutes earlier)

    The email issue has been mitigated and all system-triggered emails will be sent over the next few hours. If you have not received the LastPass email that you expected to receive after 24 hours, please contact LastPass support at support.lastpass.com/s/contact-us

    Monitoring
  • Oct 1, 2025 5:46 PM UTC (28 minutes earlier)

    We've applied a fix and are seeing gradual recovery. The situation remains in a mitigated state, and we continue to actively monitor.

    Monitoring
  • Oct 1, 2025 4:44 PM UTC (1 hour and 1 minute earlier)

    We're actively working with our vendor and have started the multi-step process to fix the issue.

    Identified
  • Oct 1, 2025 4:07 PM UTC (37 minutes earlier)

    We're actively working with our vendor and have started the multi-step process to fix the issue.

    Identified
  • Oct 1, 2025 3:00 PM UTC (1 hour and 6 minutes earlier)

    We're actively working with our vendor and have started the multi-step process to fix the issue.

    Identified
  • Oct 1, 2025 2:06 PM UTC (54 minutes earlier)

    We are continuing to work on a fix for this issue.

    Identified
  • Oct 1, 2025 1:32 PM UTC (33 minutes earlier)

    We are continuing to work on a fix for this issue.

    Identified
  • Oct 1, 2025 12:50 PM UTC (41 minutes earlier)

    The issue has been identified and our team is actively working with the vendor to resolve the issue and restore normal email operations.

    Identified
  • Oct 1, 2025 12:23 PM UTC (27 minutes earlier)

    Our team is actively working with the vendor to resolve the issue and restore normal email operations as quickly as possible. We’ll continue to provide updates as more information becomes available.

    Investigating
  • Oct 1, 2025 12:02 PM UTC (21 minutes earlier)

    We are actively investigating reports that emails are not being sent from our system and customers may be experiencing issues with various actions that typically trigger email notifications, including confirmations, alerts, and automated messages. This appears to be affecting all types of outbound emails. We’ve identified that the current issue with email delivery is related to our third-party email vendor. This is not connected to any LastPass product functionality or recent release. Our engineers are working to resolve the issue and will provide another update shortly.

    Investigating