LastPass | Status

Updates

• Aug 30, 2020 4:12 PM UTC

  We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

  Resolved
• Aug 30, 2020 3:19 PM UTC (53 minutes earlier)

  Our third party Internet Service Provider has confirmed restoration of services in several areas and the health checks of our products indicate they are now functional as expected. We will continue to monitor the situation and will keep you posted with updates.

  Monitoring
• Aug 30, 2020 1:42 PM UTC (1 hour and 37 minutes earlier)

  Our Engineers have isolated this product impact due to a widespread Third Party Internet Service Provider outage across North America. We expect product functionalities to improve but there is a potential for ongoing interruptions as long as the ISPs are experiencing interruption.

  Identified
• Aug 30, 2020 12:48 PM UTC (54 minutes earlier)

  Our Engineers are continuing to work on the fix. Few customers would still be experiencing login issues. We will provide another update shortly.

  Identified
• Aug 30, 2020 11:05 AM UTC (1 hour and 42 minutes earlier)

  Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

  Identified
• Aug 30, 2020 10:45 AM UTC (20 minutes earlier)

  We are actively investigating reports that some LastPass customers might be unable to open the login page. Our engineers are working to resolve the issue and will provide another update shortly.

  Investigating