Unable to create new accounts

Incident Report for LastPass

Resolved

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Posted May 21, 2024 - 12:18 UTC

Investigating

We are actively investigating reports that customers may be experiencing issues when creating new accounts
Our engineers are working to resolve the issue and will provide another update shortly.

Posted May 21, 2024 - 12:03 UTC

This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.