Postmortem
On March 17, 2026, we released version 4.151.5 of the LastPass browser extension to Microsoft Edge which caused login issues. Please visit this link to review the root cause analysis (RCA): March 25th, 2026 Incident RCA
Posted Apr 01, 2026 - 21:47 UTC
Resolved
We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
Posted Mar 25, 2026 - 12:11 UTC
Update
We are continuing to investigate this issue.
Posted Mar 25, 2026 - 11:48 UTC
Investigating
We are actively investigating reports that some LastPass customers may be experiencing login issues and access to the vault and Admin console. Our engineers are working to identify the issue and will provide another update shortly.
Posted Mar 25, 2026 - 11:27 UTC
This incident affected: LastPass - Australia, LastPass - United States, LastPass - Europe, Admin Console, Commerce System, Dark Web Monitoring, LastPass Marketing Website, LastPass Support Site, Vault, Federated Login (Microsoft Entra, Okta, Google Workspace, Ping One, Ping Federate, OneLogin, ADFS), Integrations (SIEM Azure Sentinel, SIEM Splunk, PSA, SSO), Login (MFA, EU, US, Other), and Mobile (iOS Authenticator, Android Authenticator, iOS Password Manager, Android Password Manager).