We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Dec 04, 2023 - 12:58 UTC
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Dec 04, 2023 - 12:56 UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Dec 04, 2023 - 12:52 UTC
We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.
Posted Dec 04, 2023 - 12:43 UTC
This incident affected: LastPass - Australia, LastPass - United States, and LastPass - Europe.