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Sep 19, 2019 10:35 PM UTC

LastPass - LastPass users may be unable to access vaults or lists

Updates

  • Sep 19, 2019 11:24 PM UTC

    We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

    We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

    Resolved
  • Sep 19, 2019 11:09 PM UTC (15 minutes earlier)

    Our engineers have corrected the issue and we are confirming that all services are functional.

    We will continue to monitor the situation and will provide a final update shortly.

    Monitoring
  • Sep 19, 2019 11:05 PM UTC (4 minutes earlier)

    Our engineers believe to have identified the issue and are now actively working towards a resolution.

    We will provide another update shortly.

    Identified
  • Sep 19, 2019 10:47 PM UTC (17 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Sep 19, 2019 10:35 PM UTC (11 minutes earlier)

    We are actively investigating reports that LastPass customers may be experiencing issues where they are unable to access their vaults or user lists. Our engineers are working to resolve the issue and will provide another update shortly.

    Investigating