LastPass | Status
May 2, 2025 9:38 AM UTC
LastPass - Issue with Premium and Families Subscription Purchases
Updates
-
May 2, 2025 10:27 AM UTC
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Resolved -
May 2, 2025 10:26 AM UTC (28 seconds earlier)
We are continuing to investigate this issue.
Investigating -
May 2, 2025 9:38 AM UTC (48 minutes earlier)
We have detected an issue affecting the ability for new customers to purchase our Premium and Families subscriptions. Existing customers are not affected. Our engineers are working to resolve the issue and will provide another update shortly.
Investigating