LastPass | Status

LastPass | Status

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Dec 4, 2023 12:43 PM UTC

LastPass - Users unable to login

Updates

  • Dec 4, 2023 12:58 PM UTC

    We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

    Resolved
  • Dec 4, 2023 12:56 PM UTC (2 minutes earlier)

    Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

    Monitoring
  • Dec 4, 2023 12:52 PM UTC (3 minutes earlier)

    Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

    Identified
  • Dec 4, 2023 12:43 PM UTC (8 minutes earlier)

    We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.

    Investigating