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Feb 17, 2026 9:09 PM UTC

Issues Delivering Login Verification Emails

Updates

  • Feb 18, 2026 2:29 PM UTC

    This incident has been resolved.

    Resolved
  • Feb 18, 2026 3:21 AM UTC (11 hours and 8 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Feb 17, 2026 10:22 PM UTC (4 hours and 58 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Feb 17, 2026 9:09 PM UTC (1 hour and 13 minutes earlier)

    We are aware of an issue where some customers are not receiving login verification emails required for verification. As a result, impacted users may be unable to complete the login process. If you are affected, please contact Support using the Request Help Logging in button from this article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/having-trouble-logging-in-faq.html&_LANG=enus for assistance, and our team will help verify your identity and restore access. We will provide updates as the team continues the investigation.

    Investigating