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Incident history

Jun 2024 - Aug 2024

August 2024

Aug 29

5:57 PM - 8:08 PM UTC (2h 10min duration)

LastPass Support Site - Issues Searching Articles

We are pleased to confirm that the support site is now fully operational. All articles and search functionality are working as expected. Our team has thoroughly reviewed the site to ensure stability and performance. Thank you for your patience during this period. If you encounter any further issues or have any questions, please do not hesitate to reach out.

4 updates
Aug 26

8:13 PM - 11:57 PM UTC (3h 44min duration)

LastPass Support Site - Issues Searching Articles

We are pleased to confirm that the support site is now fully operational. All articles and search functionality are working as expected. Our team has thoroughly reviewed the site to ensure stability and performance. Thank you for your patience during this period. If you encounter any further issues or have any questions, please do not hesitate to reach out.

5 updates

July 2024

Jul 30

3:13 PM - 3:13 PM UTC (0min duration)

Website performance degradation

Users may have experienced issues accessing www.lastpass.com and blog.lastpass.com during an approximately 15 minute window due to a global networking issue not specific to LastPass. Access to Vaults is not affected. Global networking issues with a cloud provider has been resolved. Engineers will continue to monitor the situation.

1 update

June 2024

Jun 06

5:00 PM - Jun 13 4:31 PM UTC (6d 23h 31min duration)

LastPass Account - Users are experiencing login issues and slowness.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We have conducted an internal investigation of this issue and have performed remediation actions and future preventative measures to help prevent future recurrence, which you can find on our status page page by selecting this incident. If you would like any additional information or are having any issues, please contact our support team at https://support.lastpass.com/s/contact-us

24 updates
Jun 05

9:12 AM - 2:29 PM UTC (5h 17min duration)

LastPass - iOS Password Manager 6.10.0 experiencing slowdown in performance

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

5 updates