LastPass | Status

LastPass | Status

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Incident history

Mar 2021 - May 2021

May 2021

May 17

3:37 PM - 3:37 PM UTC (0min duration)

LastPass - Login page unavailable for lastpass.eu

On 05/17/2021, from 14:53 until 15:03 UTC, a small subset of LastPass customers in European region would have experienced issues with the LastPass (https://lastpass.eu) application when trying to login. However, offline mode was working fine. There was no impact to lastpass.com and other functionalities. We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

1 update
May 15

6:02 AM - 1:05 PM UTC (7h 3min duration)

LastPass - Latency while login

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

5 updates
May 14

11:20 PM - May 15 3:38 AM UTC (4h 18min duration)

LastPass - Intermittent login failures

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

3 updates
May 14

6:40 PM - 7:25 PM UTC (46min duration)

LastPass - Intermittent login failures

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

3 updates
May 09

2:22 PM - 3:05 PM UTC (43min duration)

LastPass - Intermittent login issues

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

4 updates
May 06

1:50 PM - 1:50 PM UTC (0min duration)

LastPass - Unable to load web page

On 05/06/2021, from 13:23 UTC until 13:31 UTC, a small subset of LastPass customers would have experienced 502 error when accessing the web page lastpass.com. However, in-flight sessions were not impacted. We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

1 update

April 2021

Apr 01

10:47 PM - Apr 2 12:29 AM UTC (1h 42min duration)

LastPass - Users may be unable to access cloud apps.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

4 updates
Apr 01

10:06 PM - 10:43 PM UTC (37min duration)

LastPass - Unable to load the Webpage

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

4 updates

March 2021

Mar 16

9:09 AM - 9:09 AM UTC (0min duration)

LastPass - Intermittent login issues for Azure SSO users

Starting from 03/15/2021 19:00 UTC until 03/16/2021 03:24 UTC, a small subset of LastPass customers who are using Azure SSO (Single Sign-On) as their authentication method would have experienced issues with the LastPass application when trying to login. This issue was caused due to Microsoft Azure having issues with their authentication service. However, there was no impact on LastPass functionalities. Our Vendor has confirmed that the issue has been resolved and impacted services are back to normal.

1 update
Mar 01

9:23 AM - 10:23 AM UTC (59min duration)

LastPass - Intermittent login failures

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

4 updates